Privacy Policy
We respect your privacy and are committed to protecting the personal information entrusted to us when you use our website and services.
Our Commitment to Your Privacy
Sanara Info Tech ("Sanara," "we," "our," or "us") values the privacy of individuals who visit our website, communicate with us, or use our products and services.
This Privacy Policy explains how we collect, use, store, protect, and disclose information that may identify or relate to you.
By accessing sanarait.com or voluntarily providing information to us, you acknowledge that you have read and understood this Privacy Policy.
This policy is intended to provide transparency about our privacy practices and our responsibilities when handling personal information.
What Information May We Receive?
The information we collect depends on how you interact with our website and services.
When you contact us, request a quotation, or submit an inquiry, we may collect information such as your name, email address, phone number, company name, job title, and other details you choose to provide.
If you communicate with us regarding a project or business engagement, we may receive information about your organization, project requirements, technology needs, and other information necessary to respond to your request.
When you visit our website, certain technical information may be automatically collected, such as your IP address, browser type, device information, operating system, pages visited, and approximate usage information.
We may retain information contained in emails, messages, forms, consultations, and other communications you send to us so that we can properly respond and maintain business records.
Our website may use cookies or similar technologies to support website functionality, understand website usage, remember preferences, and improve the overall user experience.
You may choose to provide additional information when communicating with our team. We encourage you not to submit sensitive information unless it is specifically required and appropriate for the service or communication involved.
How We Use Your Information
Responding to Inquiries
We use information you provide to answer questions, respond to requests, prepare proposals, and communicate with you about potential or existing engagements.
Delivering Our Services
Information may be used to plan, deliver, maintain, and support software development, consulting, design, cloud, IT, and other services requested by our clients.
Website Improvement
We may analyze website usage and technical information to improve functionality, performance, security, content, and user experience.
Security & Fraud Prevention
Information may be processed when necessary to protect our systems, prevent unauthorized activity, investigate security incidents, and maintain the integrity of our website and services.
Legal & Business Requirements
We may process information when necessary to comply with applicable laws, regulations, legal processes, contractual obligations, or legitimate business requirements.
Why We May Process Personal Information
Depending on the circumstances, Sanara may process personal information based on your consent, the performance of a contract or requested service, compliance with a legal obligation, protection of legitimate interests, or another lawful basis permitted under applicable privacy laws.
Where consent is required, we will seek it in an appropriate manner. Where processing is necessary for a service you have requested, certain information may be necessary for us to fulfill that request.
When Information May Be Shared
Sanara does not sell or rent your personal information as a business practice.
We may share information when reasonably necessary with trusted service providers, contractors, technology providers, hosting providers, professional advisers, or other partners who assist us in operating our business and delivering services.
When appropriate, such parties may be required to handle information only for authorized purposes and to apply reasonable safeguards.
We may also disclose information when required by law, legal process, court order, government request, or when disclosure is reasonably necessary to protect our rights, property, users, clients, or systems.
Protecting Your Information
We take reasonable organizational, physical, and technical measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.
Security measures may include access controls, authentication, appropriate system permissions, monitoring, secure development practices, and other safeguards appropriate to the nature of the information and the services involved.
However, no website, network, application, or electronic transmission can be guaranteed to be completely secure. You should exercise appropriate care when transmitting information online.
How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide requested services, maintain business and transaction records, resolve disputes, enforce agreements, comply with legal requirements, or fulfill other legitimate purposes.
When information is no longer required, we may delete, destroy, anonymize, or otherwise dispose of it using reasonable procedures appropriate to the information and applicable requirements.
You Have Rights Over Your Information
Subject to applicable laws and limitations, you may have rights concerning the personal information we hold about you.
Right to Be Informed
You may request information about how your personal information is collected and processed.
Right to Access
You may request access to personal information that we hold about you, subject to applicable requirements and exceptions.
Right to Correct
You may request correction of inaccurate, incomplete, or outdated personal information where appropriate.
Right to Object
In circumstances permitted by law, you may object to certain types of processing of your personal information.
Right to Request Deletion
You may request deletion or removal of information when there is a lawful basis for such a request.
Right to Data Portability
Where applicable, you may request your personal information in a structured and commonly used format.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to remember preferences, maintain functionality, understand traffic patterns, and improve website performance.
Some cookies may be necessary for the operation of certain website features, while others may be used for analytics or other purposes.
You can usually manage or disable cookies through your browser settings. Disabling certain cookies may affect how some parts of the website function.
Third-Party Links and Services
Our website may contain links to websites, applications, platforms, or services operated by third parties.
Those third parties may have their own privacy policies and practices. Sanara is not responsible for the privacy, security, content, or practices of external websites that we do not operate or control.
We encourage you to review the privacy policies of third-party services before providing them with personal information.
Privacy of Children
Our website and services are primarily intended for businesses, professionals, organizations, and other users who are legally able to use the services. We do not knowingly seek to collect personal information from children through our website.
Processing Across Different Locations
Because Sanara provides technology services to clients in different locations, certain information may be processed or accessed by authorized personnel or service providers located outside your country.
Where applicable, we take reasonable steps to ensure that personal information remains protected and is processed in accordance with applicable privacy and data protection requirements.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business operations, or applicable legal and regulatory requirements.
When changes are made, we will update the "Last Updated" date displayed at the beginning of this policy. We encourage you to review this page periodically so you remain informed about our privacy practices.
Questions About Your Privacy?
If you have questions about this Privacy Policy, would like to exercise a privacy right, or have a concern regarding how your personal information is handled, please contact our team using the details below.
Your Privacy Matters to Us
We aim to handle personal information responsibly, transparently, and with appropriate safeguards.